ADESOLGBE ICT SERVICES is a dynamic and forward-thinking technology company based in Nigeria, committed to providing cutting-edge Information and Communication Technology (ICT) solutions. We specialize in software development, system maintenance, IT consulting, computer training, bulk SMS services, data entry, and sales of computer accessories. Our mission is to help businesses and individuals leverage technology for growth and efficiency.

Our main office is located in Akure, Ondo State, Nigeria. However, we serve clients across Nigeria and internationally through our online platforms. You can reach us via phone at +234-703-6785422 or email at adesolgbe@gmail.com for inquiries. For specific directions to our physical office, please contact us to schedule an appointment.

Our official working hours are:

• Monday - Friday: 9:00 AM - 6:00 PM (WAT)
• Saturday: 10:00 AM - 2:00 PM (by appointment only)
• Sunday: Closed

For urgent technical support outside these hours, clients on retainers have access to our emergency support line. You can also send us an email anytime, and we'll respond on the next business day.

Yes, ADESOLGBE ICT SERVICES is a fully registered business in Nigeria with RC Number: 4090810. We comply with all relevant regulations and industry standards to ensure we provide legitimate and professional services to our clients. We are also compliant with the Nigeria Data Protection Regulation (NDPR) for handling client data.

We offer a comprehensive range of ICT services including:

• Software Development: Custom web applications, desktop software, mobile apps (Android/iOS), and enterprise solutions
• Website Development: Corporate websites, e-commerce sites, portals, and landing pages
• System Maintenance: Computer repairs, printer repairs, software installation, and troubleshooting
• IT Consulting: Technology strategy, digital transformation, and IT infrastructure planning
• Computer Training: Individual and corporate training in various IT skills
• Bulk SMS: Mass messaging services for businesses and organizations
• Data Entry: Professional data entry and management services
• Hardware Sales: Computers, laptops, printers, and accessories

Our pricing varies depending on the specific service, project complexity, and requirements. Here's a general guide:

• Website Development: Starting from ₦150,000 for basic websites
• Custom Software: Quoted based on requirements (typically ₦500,000+)
• Computer Repairs: Diagnostic fee from ₦5,000, repairs quoted after diagnosis
• IT Consulting: Hourly rates from ₦15,000/hour or project-based quotes
• Computer Training: From ₦25,000 per course
• Bulk SMS: From ₦3 per SMS (depending on volume)

For an accurate quote, please contact us with your specific requirements. We provide free consultations and no-obligation quotes for most services.

Yes, we offer free initial consultations for most services! This typically includes:

• A 30-minute discussion about your project requirements
• Basic advice on possible solutions
• A preliminary quote based on your needs

For complex enterprise projects, we may recommend a paid discovery phase to thoroughly analyze requirements and provide a detailed proposal. However, the initial discussion is always free. Contact us to schedule your free consultation.

Absolutely! We offer various maintenance and support packages:

• Basic Package: Bug fixes and security updates (₦50,000/month)
• Standard Package: Basic + content updates and technical support (₦100,000/month)
• Premium Package: Standard + feature enhancements and priority support (₦200,000/month)

We also offer pay-as-you-go support for clients who prefer hourly rates. All packages come with a Service Level Agreement (SLA) guaranteeing response times.

Our software development process follows industry best practices and typically includes these phases:

1. Discovery & Requirements Gathering: We discuss your vision, goals, and specific requirements
2. Planning & Proposal: We create a detailed project plan, timeline, and cost estimate
3. Design: UI/UX design with wireframes and prototypes for your approval
4. Development: Agile development with regular updates and milestone reviews
5. Testing: Comprehensive quality assurance and user acceptance testing
6. Deployment: Launch and go-live support
7. Maintenance: Ongoing support and updates as needed

We keep you involved throughout the process to ensure the final product meets your expectations.

Project timelines vary based on complexity:

• Simple Website (5-10 pages): 2-4 weeks
• E-commerce Website: 4-8 weeks
• Custom Web Application: 2-6 months
• Mobile App (basic): 2-3 months
• Complex Enterprise Software: 6-12+ months

These are estimates. Actual timelines depend on requirements, complexity, client feedback speed, and third-party integrations. We provide a detailed timeline in our project proposal.

We use modern, scalable technologies based on project requirements:

• Frontend: HTML5, CSS3, JavaScript, React, Vue.js, Angular
• Backend: PHP (Laravel, CodeIgniter), Python (Django), Node.js
• Databases: MySQL, PostgreSQL, MongoDB
• Mobile: Flutter, React Native, Android (Java/Kotlin), iOS (Swift)
• CMS: WordPress, Joomla, Drupal
• E-commerce: WooCommerce, Magento, Shopify
• Hosting: AWS, Google Cloud, cPanel hosting

We select the best technology stack for your specific needs, considering factors like scalability, performance, and budget.

Yes, upon full payment, you receive complete ownership of the source code and all intellectual property rights to the custom software we develop for you. There are no hidden licensing fees or ongoing royalties. The only exception is if we use third-party libraries or frameworks, which remain under their respective licenses (typically open-source). We'll provide you with all code, documentation, and assets upon project completion.

We accept the following payment methods:

• Bank Transfers: Direct transfers to our corporate bank accounts (GTBank, First Bank, UBA)
• POS Payments: Card payments at our physical location
• Online Payments: Paystack and Flutterwave for card and USSD payments
• Cash: For in-person transactions (receipt provided)
• Cryptocurrency: Bitcoin and USDT (for international clients, by arrangement)

All payments are processed securely. We provide official receipts and invoices for all transactions.

Our standard payment schedule for development projects is:

• Initial Deposit: 50% upfront to commence work
• Milestone Payments: 25% upon design approval or mid-project review
• Final Payment: 25% upon project completion before final delivery

For smaller projects (under ₦200,000), we may require 100% upfront. For larger enterprise projects, we can arrange custom milestone-based payments. Monthly retainer services are billed at the beginning of each month.

Yes, we offer discounts in various situations:

• Bulk Projects: 10-15% discount for multiple projects or long-term contracts
• Referrals: 10% discount on your next project when you refer a client who signs a contract
• Non-profits/Startups: Special rates for registered NGOs and early-stage startups (subject to approval)
• Seasonal Promotions: Follow us on social media for seasonal discount announcements

Discounts cannot be combined unless explicitly stated. Contact us to discuss your specific situation.

Yes, we provide official invoices for all quotes and payments. Upon payment, you receive:

• A receipt acknowledging your payment
• A tax invoice for your records
• Payment confirmation via email

All our invoices include our company details, RC number, VAT information (if applicable), and are compliant with Nigerian tax regulations. For corporate clients, we can provide receipts in your preferred format.

We offer multiple support channels:

• Phone Support: Call +234-703-6785422, +234-708-5640015 during business hours
• Email Support: Send details to admin@adesolgbeictservices.com.ng (response within 24 hours)
• WhatsApp: Chat with us on +234-703-6785422
• Ticket System: Submit a support ticket through our client portal
• On-site Support: Available for clients within Akure and environs (additional fees may apply)

For clients with maintenance packages, priority support is available with guaranteed response times as per your SLA.

Our standard response times are:

• Phone Calls: Answered immediately during business hours
• WhatsApp: Within 1-2 hours
• Email: Within 24 hours
• Emergency/Urgent Issues: Within 2 hours (for clients with premium support packages)

Resolution times depend on the complexity of the issue. We keep you updated throughout the process.

Yes, we provide remote support using secure tools like TeamViewer, AnyDesk, or Chrome Remote Desktop. Remote support is available for:

• Software troubleshooting
• Website updates and fixes
• System configuration
• Training sessions
• Consultations

Remote support is often faster and more cost-effective than on-site visits. We ensure all remote sessions are secure and with your explicit permission.

We offer a variety of ICT training programs:

• Computer Basics: For beginners (4 weeks)
• Web Development: HTML, CSS, JavaScript, PHP (12 weeks)
• Mobile App Development: Flutter, Android (12 weeks)
• Database Management: MySQL, MongoDB (6 weeks)
• Microsoft Office Suite: Excel, Word, PowerPoint (4 weeks)
• Graphic Design: Photoshop, CorelDraw (8 weeks)
• Digital Marketing: SEO, social media marketing (6 weeks)
• Cybersecurity Awareness: (2 weeks)

We also offer customized corporate training programs tailored to your organization's needs.

Yes, all participants who successfully complete our training programs receive a certificate of completion from ADESOLGBE ICT SERVICES. Our certificates are recognized by many employers and can be used to enhance your professional portfolio. For certain courses, we also prepare students for industry-recognized certifications (e.g., Microsoft Office Specialist, Oracle, etc.) - additional fees may apply for external certification exams.

We offer both options:

• Physical Training: At our training center in Akure (limited seats, interactive classroom environment)
• Online Training: Live virtual classes via Zoom/Google Meet (recordings available)
• Hybrid: Some courses offer a combination of both
• Corporate On-site: We can come to your organization for group training

Choose the mode that works best for your schedule and location.

Our refund policy varies by service. Key points include:

• Software Development: Initial deposit non-refundable after work begins; milestone payments refundable based on work completed
• Training: Full refund if cancelled 7+ days before start; 50% refund if cancelled 3-6 days before; no refund within 48 hours
• Hardware: 7-day return policy for unopened items; 14 days for defective items
• Digital Products: No refunds after download/activation

For complete details, please see our full Refund Policy. All refund requests must be submitted in writing to refunds@adesolgbeict.com.

We take data protection seriously and comply with the Nigeria Data Protection Regulation (NDPR). Our measures include:

• Encryption of sensitive data
• Secure servers and SSL certificates
• Strict access controls
• Regular security audits
• Staff training on data protection
• Data processing agreements with third-party vendors

We never sell your personal information. For more details, please read our Privacy Policy.

For most services, especially development projects and retainers, we use a service agreement/contract to protect both parties. The contract outlines:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms
• Intellectual property rights
• Confidentiality provisions
• Warranties and limitations of liability
• Termination conditions

For smaller one-off services (like computer repairs or single training sessions), we may use a work order or service receipt with terms and conditions. We're happy to review any client-provided contracts as well.